1. How can I make a booking?

You can make a booking directly through our website at www.mybangkok-holiday.com. Simply browse the services or tours you’re interested in, select your preferred dates, and complete the payment process.

2. What payment methods do you accept?

We accept payments via credit card and bank transfer. Additional payment options may be available based on your location.

3. Can I cancel or reschedule my booking?

Yes, you can cancel or reschedule your booking. Cancellations made more than 48 hours before the scheduled service are eligible for a full refund. For cancellations between 24-48 hours, a 50% refund will be provided. No refunds are available for cancellations made less than 24 hours before the service.

4. What happens if My Bangkok Holiday cancels my booking?

In the unlikely event that we must cancel your booking due to unforeseen circumstances, you will receive a full refund or the option to reschedule for another date.

5. Is insurance included in my booking?

We provide basic insurance coverage for our customers, but we strongly recommend obtaining personal travel insurance for additional protection.

6. Are your services family-friendly?

Yes, most of our tours and services are designed to be family-friendly and suitable for all ages. Please check individual service descriptions for more details.

7. What should I do if I encounter a problem with my booking?

If you experience any issues with your booking, please contact us immediately at [email protected] or via the contact form on our website. Our team will be happy to assist you.

8. Can I book private tours or customized services?

Yes, we offer private tours and customized packages. Please contact us at [email protected] with your specific requirements, and we’ll create a tailored itinerary for you.

If you have additional questions that aren’t covered here, feel free to reach out to us at [email protected]. We’re here to help!