Terms and Conditions

Welcome to My Bangkok Holiday! By using our website at www.mybangkok-holiday.com, you agree to comply with and be bound by the following terms and conditions of use, which, along with our Privacy Policy, govern our relationship with you. If you disagree with any part of these terms, please do not use our website. The term ‘we’ or ‘us’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of the website.

The content on this website is for general information purposes only and is subject to change without notice. Unauthorized use of this website may result in claims for damages or legal action.

If unforeseen circumstances affect any booking or service, we will notify you promptly. Guests will have the option to reschedule or receive a full refund in case of cancellations initiated by My Bangkok Holiday. We reserve the right to make changes due to weather, operational needs, or other uncontrollable factors.

Payments can be made via credit card or bank transfer. A deposit may be required for certain bookings, which will be communicated at the time of confirmation. Failure to make payment on time may result in the cancellation of your booking. Deposits are non-refundable in cases of no-show or late cancellations unless specified otherwise.

Cancellations made more than 48 hours before the scheduled service will receive a full refund. Cancellations made between 24 and 48 hours will receive a 50% refund. Cancellations made less than 24 hours or no-shows will not be eligible for a refund. In the rare event that we must cancel your booking, you will receive a full refund or the option to reschedule for a later date. Changes or cancellations may occur due to weather conditions, government advisories, or other uncontrollable circumstances. Refunds will be issued to the original payment method and may take several business days, depending on your payment processor.

While we provide basic insurance coverage for our customers, we strongly recommend obtaining personal travel insurance to ensure comprehensive protection in the event of unforeseen circumstances or emergencies.

We make no guarantees regarding the accuracy or completeness of the information provided on this website. Your use of our services is entirely at your own risk, and we are not liable for any incidental or consequential damages arising from your booking.

Our website may include links to third-party websites for your convenience. We do not endorse or take responsibility for the content, accuracy, or policies of any external websites.

These terms and conditions represent the entire agreement between you and My Bangkok Holiday regarding your use of our website and services. Any previous understandings or agreements are superseded by these terms. We reserve the right to modify these terms and will notify you of any updates through the website.

For further inquiries, please contact us at [email protected].